This Global Privacy Notice describes our core privacy practices and applies to all individuals regardless of where they live. The laws in some places where we do business also require customized local privacy notices, which you can access through the following links:
We encourage you to review your local customized notice if you live in one of these areas.
As described below,
This global privacy notice covers personally identifiable information (PII) when we act as the data controller.
This notice does not apply when you process PII for your own benefit. For example, when you send email for your business purposes that includes PII, you are acting as the “controller”. When you act as the controller, we act as the “processor” and process PII only in accordance with your instructions or as required by law.
This notice also does not apply to third-party applications offered through our services or linked through our website. Please review the privacy notice of any third-party service or website before using it.
We recognize several core privacy rights:
We promptly review requests to exercise privacy rights. If we need more information to process your request, we will contact you by email or, if we do not have an email address on file for you, by the same method you made your request.
If we do not honor your request for legal or other reasons, we will explain why we did not honor your request, your right to appeal, and your right to file a complaint (if available where you live).
We collect PII when you set up an account, use our services, or contact us. Examples of PII we may collect from you include your name, email address, phone number, physical address, and payment method.
We collect PII automatically when you visit our websites, use our services, contact us, open our emails, or view our advertising. Examples of PII we may collect include your device ID, your IP address, information about web pages and other websites you visit, and other similar details.
We may collect PII about you from other sources. Examples of PII obtained from other sources include publicly available data, social media information, and information lawfully gathered by third party data providers.
We process data in connection with our business and services to generate inferences and insights that may be linked to you or your account.
We use PII to operate our business and provide services. Examples of how we use PII include:
We do not sell PII.
We disclose PII:
Cookies, Web Beacons, and Other Tools
We use three main types of “identifiers” on our website and in our services: cookies, web beacons, and scripts.
We manage some identifiers directly. Other identifiers are managed by third parties. For example, we use Google Analytics to monitor site performance and visitor engagement.
We use identifiers to provide customized services, measure website performance, provide customer support, and deliver personalized advertising. Examples of how we use identifiers include, but are not limited to:
Customers can manage their identifier settings for our website and our services through their customer account. We use optional and mandatory cookies and other identifiers. Optional cookies and other identifiers are used for support, website performance, and advertising. Mandatory cookies and other identifiers are used for account, verification, service continuity, security, and other functions necessary to provide our website and services.
Many web browsers allow users to block cookies (directly or through plugins and extensions). Some cookies, however, are essential for our website and services to function. If you set your browser to block all cookies, you may not be able to use our services.
Some web browsers provide a “Do Not Track” feature. There are no generally accepted standards for this feature and we do not respond to “Do Not Track” signals.
We also do not recognize any universal opt-out mechanism, such as the Global Privacy Control, which is still under development.
You can manage your marketing and advertising preferences, including whether you wish to receive customized marketing and advertising:
We store PII on our own systems and with trusted service providers, including Amazon Web Services.
We transfer PII internationally to operate our business and provide services. We comply with applicable law when making international transfers.
For transfers of PII from the European Union/European Economic Area, Switzerland, and the United Kingdom, we have certified our compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF), the Swiss-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. DPF, collectively (the “DPF”). Please see our Data Privacy Framework Notice for more information on our participation in the DPF Program.
Please see our European Data Protection Disclosures for more information pursuant to the DPF and other transfer mechanisms we use to transfer PII from the EU/EEA, Switzerland, and the UK.
We retain PII for our business needs and to comply with law. If we no longer need PII, we may delete it or de-identify it so that it no longer identifies a specific person. Factors we consider when deciding when to delete or de-identify your PII include: (1) if you still have an account, (2) if we are required to retain PII to comply with law, or (3) if the PII is needed for tax other business purposes.
We use risk-based measures to protect PII, including appropriate security controls and employee training. We also require that our service providers, business partners, and advertisers use appropriate risk-based controls to protect PII.
We do not knowingly collect PII about anyone under 18 without permission from their legal guardian. Please contact us at privacy@secureserver.net if you believe we have collected information from a child without permission from their legal guardian.
We process PII upon your request, with your consent, to fulfill our contract with you, based on our legitimate interest, or other lawful bases. The specific basis of processing depends on the services you are using, the data being processed, the place where the processing occurs, and the place where you live. If you have questions about our basis for processing your PII, please contact us at privacy@secureserver.net.
We will not discriminate against you for 3xercising your privacy rights.
We do not provide any financial incentives for providing PII to us.
We may revise this Global Privacy Notice by posting a revised statement at the same location as this Notice or on another location on our website. If we change this Notice, it will apply to personal data collected prior to adoption of the new statement only to the extent as the new statement does not reduce the rights of affected data subjects.
If you have any questions, you can contact at or by mail at:
We respond to all questions or concerns within 30 days.